Acceptable Use Policy
This Acceptable Use Policy ("AUP") applies to all users of the Compea platform. It sets out the conduct that Compea Ltd requires of its users and the actions it may take where those standards are not met.
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Prohibited Conduct
Users must not engage in any of the following:
- Attempting to gain unauthorised access to any part of the Platform, its underlying systems, databases, or networks;
- Introducing malicious code, viruses, worms, Trojan horses, or any other harmful software or routine;
- Using automated tools, bots, crawlers, or scrapers to access, extract, or copy data from the Platform in a manner that exceeds normal human browsing activity or places unreasonable load on the Platform's infrastructure;
- Manipulating or attempting to manipulate any ranking, comparison output, review, or trust signal displayed on the Platform;
- Submitting false, fabricated, or misleading information in any account registration, product submission, or communication with Compea Ltd;
- Using the Platform for any unlawful purpose, including fraud, impersonation, money laundering, or the facilitation of criminal activity;
- Violating the intellectual property rights of Compea Ltd or any third party;
- Harassing, threatening, or abusing any other user, seller, or member of Compea Ltd's staff; or
- Attempting to circumvent any technical or operational controls implemented by Compea Ltd.
Enforcement
Where Compea Ltd reasonably believes that a user has breached this AUP, it may without prior notice and at its sole discretion: suspend or terminate the user's access to the Platform; remove any content submitted by the user; report the conduct to law enforcement or regulatory authorities; and pursue civil remedies for any loss or damage caused. Compea Ltd's exercise of its enforcement rights under this AUP does not limit any other remedy available to it at law or in equity.
Reporting Violations
Compea Ltd encourages users and sellers to report suspected violations of this AUP. Reports may be submitted to info@compea.co.ke. All reports will be reviewed in confidence. Compea Ltd will take such action as it considers appropriate in response to a report, but does not guarantee any particular outcome and is not obligated to inform the reporting party of the action taken.