Prohibited Products Policy

The following products and services are strictly and unconditionally prohibited from listing on the Platform:

• Goods that are illegal under Kenyan law or the law of any jurisdiction in which the seller operates;
• Counterfeit, replica, or imitation goods that infringe any trademark, copyright, or other intellectual property right;
• Stolen goods or goods reasonably suspected to have been obtained through criminal activity;
• Unlicensed pharmaceuticals, controlled substances, and narcotics;
• Weapons, firearms, and ammunition where the sale of such items is restricted or prohibited by law;
• Explosive materials and devices;
• Products recalled by their manufacturer or a regulatory authority on safety grounds;
• Products that fail to meet applicable safety standards;
• Services or goods facilitating human trafficking, forced labour, or exploitation;
• Fraudulent services, including pyramid schemes and advance-fee fraud;
• Hacking tools, malware, or any software intended for use in unlawful activity;
• Stolen digital accounts, credentials, or access tokens;
• Pirated software, counterfeit media, and copyright-infringing digital goods;
• Forged identity documents, passports, licences, or certificates; and
• Financial instruments used for fraudulent purposes.

The following categories may be listed on the Platform subject to prior written approval by Compea Ltd and the submission of supporting documentation:

• Medical devices and health-related equipment;
• Dietary supplements and nutritional products;
• Cosmetic products containing active pharmaceutical ingredients;
• Consumer electronics requiring regulatory certification;
• Imported goods subject to customs or regulatory clearance requirements;
• Refurbished, ex-display, or second-hand items above a specified value threshold; and
• High-value goods in categories with elevated fraud risk, including luxury goods and electronics.

Compea Ltd may request proof of certification, licencing, or import documentation before approving any restricted category listing, and may withdraw approval at any time if that evidence is found to be incomplete, inaccurate, or no longer valid.

Where a prohibited product is identified on the Platform, Compea Ltd will immediately remove the relevant listing. Depending on the severity and nature of the violation, Compea Ltd may also suspend or permanently terminate the seller's account; report the product and seller details to the relevant Kenyan regulatory authority or law enforcement agency; and pursue civil remedies for any loss suffered as a result of the prohibited listing.

Users and sellers who become aware of a listing that may violate this Policy are encouraged to report it to Compea Ltd at info@compea.co.ke. All reports will be reviewed promptly. Compea Ltd thanks those who assist in keeping the Platform safe and compliant.