Legal & Compliance

These documents make up the complete legal framework governing the use of the Compea platform operated by Compea Ltd. They are binding on all users, registered sellers, and affiliate partners. Please read all sections carefully before using the platform.

Effective 5 October 2026 · v1.2 · info@compea.co.ke

1. 1 Terms and Conditions Applies to: Users, Sellers, Affiliate Partners
2. 2 Privacy Policy Applies to: Users, Sellers, Affiliate Partners
3. 3 Cookie Policy Applies to: Users
4. 4 General Disclaimer Applies to: Users
5. 5 Seller Terms and Conditions Applies to: Sellers
6. 6 Acceptable Use Policy Applies to: Users, Sellers, Affiliate Partners
7. 7 Returns and Refunds Policy Applies to: Users, Sellers
8. 8 Affiliate Partner Terms Applies to: Affiliate Partners
9. 9 Prohibited Products Policy Applies to: Sellers, Affiliate Partners
10. 10 Seller Service Level Agreement and Enforcement Tiers Applies to: Sellers
11. 11 Trust Score Methodology Disclosure Applies to: Users, Sellers
12. 12 AI and Automated Decision-Making Transparency Policy Applies to: Users, Sellers
13. 13 Dispute Escalation Framework Applies to: Users, Sellers, Affiliate Partners
14. 14 Regulatory Compliance Statement Applies to: Regulators, Institutional Counterparties

See also our AI Policy for a detailed description of the AI features on Compea.